Shipping Policy

Every piece at Rattan Palm is made in Costa Rica by our local artisans. We are well know for our high-quality furniture and high-level design. You can order any of our items IN STOCK and ready to be shipped or Pre Order your Custom Made Furniture or Decor. 

1.Shipping IN STOCK Products
  • Once you select your item, materials and size head to our Check Out page and enter your address and information. 
  • For shipping options you can select to Pick up in Store or  Encomienda Shipping.
  • Keep in mind that your products will take 4-5 business days to arrive if you select the Encomienda Shipping
  • The Encomienda System is a Third Party Company. Please contact us if you prefer to have your items delivered to your house, hotel or office. (This might have and additional cost) 
  • Our International Delivery uses DHL Premium and varies from 5-15 days after deposit. Please contact us to to learn more about international shipping. 
2. Shipping For PRE ORDER/CUSTOM-MADE products
  • You can select any ''Pre-Order Item'' in our website. After you place your order our team will be contacting you to confirm your order. 
  • If you are looking for a CUSTOM MADE product, please contact us at or via WhatsApp: (+506) 8885-6080
  • Pre- Order and Custom Orders are made from scratch. Delivery time will depend on your order. (1-6 weeks) 
  • You can select at check out the Encomienda Shipping or Store Pick Up
  • Please contact us for International Delivery. 
  • Special rates available 
  • We offer different transport and delivery methods for Wholesale Orders
  • For more information contact us at or via WhatsApp: (+506) 8885-6080

Once we receive your payment and order our team will be contacting you to confirm your order and shipping details.