1.Shipping IN STOCK Products
- Once you select your item, materials and size head to our Check Out page and enter your address and information.
- For shipping options you can select to Pick up in Store or Encomienda Shipping.
- Keep in mind that your products will take 4-5 business days to arrive if you select the Encomienda Shipping
- The Encomienda System is a Third Party Company. Please contact us if you prefer to have your items delivered to your house, hotel or office. (This might have and additional cost)
- Our International Delivery uses DHL Premium and varies from 5-15 days after deposit. Please contact us to info@rattanpalm.com to learn more about international shipping.
2. Shipping For PRE ORDER/CUSTOM-MADE products
- You can select any ''Pre-Order Item'' in our website. After you place your order our team will be contacting you to confirm your order.
- If you are looking for a CUSTOM MADE product, please contact us at info@rattanpalm.com or via WhatsApp: (+506) 8885-6080
- Pre- Order and Custom Orders are made from scratch. Delivery time will depend on your order. (1-6 weeks)
- You can select at check out the Encomienda Shipping or Store Pick Up
- Please contact us for International Delivery.
3. For SPECIAL ORDERS OR WHOLESALERS
- Special rates available
- We offer different transport and delivery methods for Wholesale Orders
- For more information contact us at info@rattanpalm.com or via WhatsApp: (+506) 8885-6080
Once we receive your payment and order our team will be contacting you to confirm your order and shipping details.